Tesla has always offered a 4-year warranty (or 80,000 kilometers) for its MCU, also known as the giant screen positioned in the center of the cabin, used to control basically the entire car. However, several problems with the MCU have been recognized over the last few years, leading many users to need to have it replaced.
The problems are, for the most part, related to the way eMMC works, which ends up in total collapse after exceeding the recording limit. Therefore, older Tesla models end up having serious problems.
Now surprisingly, Tesla decided to cut the guarantee offered to the MCU in half, which now has a limit of 2 years or 40,000 kilometers. These changes affect not only the original MCU integrated in Tesla cars, but also those that are replaced by the manufacturer.
Tesla customers have many reasons to be furious
There is no doubt that Tesla has become, over the past few years, one of the most popular car manufacturers in the world. In addition, its customer service is also extremely positive in most situations.
However, these “small” brand decisions continue to give reasons for their customers to be extremely dissatisfied. These changes to the warranty terms and conditions would not be controversial if the MCU had never been in trouble. Now, when it has been more than proven that many (older) units have serious problems, this decision by Tesla did not fall well among its customers.
Interestingly, they decided to implement the changes exactly when they are launching the update of the Full Self-Driving (FSD) for cars that have the first model of the MCU. Many of these users have already confirmed that the unit could not take the update and started experiencing problems immediately after receiving the FSD.
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